Delete your account

Deleting is immediate and permanent. Everything below goes at once, and none of it can be restored afterwards — not by you and not by us.

• Your profile: display name, email address, wallet address and avatar.
• Your points balance, your points history and your place on the leaderboard.
• Your quest progress, completed quests and unclaimed rewards.
• Quest submissions, including screenshots and links you uploaded as proof.
• Wheel spins, predictions, and the referral links between you and other players.
• Payout details: your USDT address, phone number and any identity documents you uploaded.
• Your Xento login itself, which is held by our sign-in provider, Privy.

Records we are required to keep — for accounting, for fraud and abuse prevention, or because the law says so — are retained without your account attached to them. Rewards already paid out remain in our payment records. Public winner announcements that have already been published are not retracted.

Support conversations live with Intercom and usage analytics with Google, neither of which is reached by this deletion. Ask us and we will have your support history removed too. See our Privacy Policy for the full picture.

Points and unclaimed rewards are forfeited, so claim anything outstanding first. If you only want to stop playing, signing out is enough — an account is not charged for and costs nothing to leave sitting.

Signing in again after deletion creates a brand new account, starting from zero points with a new referral code.

If you cannot sign in, email support@xento.org from the address on the account and ask us to delete it. We will confirm once it is done.